SYMPTOMS
When your Windows Server 2003 DNS server tries to resolve the name of a resource located on a child domain, a recursive query may fail. This issue described in this article occurs in the following situation:
- Your root DNS server contains a stub zone for a child domain on a second DNS server.
- The second DNS server contains a stub zone for a child domain on a third DNS server.
- This child domain on the 3rd DNS server contains the resource that your root DNS server is trying to resolve.
In this situation, the second DNS server does not correctly request the information from the third DNS server, and the query fails.
RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Windows Server 2003 32-bit versions
Prerequisites
No prerequisites are required.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
------------------------------------------------------
12-Apr-2004 14:07 5.2.3790.162 435,712 Dns.exe
Windows Server 2003 64-bit versions
Prerequisites
No prerequisites are required.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name Platform
---------------------------------------------------------------------
11-Apr-2004 22:18 5.2.3790.162 1,024,000 Dns.exe IA-64
12-Apr-2004 10:07 5.2.3790.162 423,424 Wdns.exe x86