SYMPTOMS
When you try to perform a Purge Revision operation on your Microsoft Content Management Server (MCMS) computer by using Site Builder, you may receive the following error message:
Error: 4005 Description:
The XML parser could not parse the tag it was given.
Severity:
5
Source: P:\NR\Shared\GrammarParserC\AEGrammarParser.cpp 313
Debug
info: Extended error: [What='Offending SQL: {? = call PurgeRevisionsByDate(?)};
{call UpdateChangeTable };Timeout expired. '] [LCID='1024'] [SourceFile='']
[SourceFileLine='-1'] [DebugInfo='']
Extra info:
Client Source:
AETree::evhAETree_OnEvent:Menu\ToolsPurgeRevisions
Recommended Action: The
ODBC data source may be incorrectly configured, the database may not be
running, or there may be incorrect data in the database.
Before
you receive this error message, the MCMS Site Builder client tool may stop responding for a long time. Sometimes you may not receive the error message, and the MCMS Site Builder client tool
may stop responding completely.
RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Content Management Server 2001 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
---------------------------------------------
31-Jan-2004 00:23 2,254 Purgerevisions.sql