You cannot configure the Site Control Manager heartbeat schedule in Systems Management Server 2.0 (834081)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

By default the Microsoft Systems Management Server (SMS) 2.0 Site Control Manager sends a scheduled heartbeat site control (.ct2) file to the SMS 2.0 Hierarchy Manager (HMAN) whenever the Site Control Manager component restarts, and every 24 hours thereafter. In large SMS 2.0 hierarchies, where the Site Control Manager component restarts frequently, the HMAN may become backlogged with .ct2 files that are waiting to be processed.

RESOLUTION

The following hotfix adds a Heartbeat Frequency registry value for the Site Control Manager. This permits you to change the default 24-hour heartbeat schedule. Permitted values range from 1 through 30. The selected value represents the number of days that the Site Control Manager waits before it sends updated heartbeat site control files. This setting also prevents the Site Control Manager heartbeat schedule from sending a site control file every time that the Site Control Manager restarts.A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Systems Management Server 2.0 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version            Size    File name
   ------------------------------------------------------------
   16-Jan-2004  17:59                     11,564  Filemap.ini
   08-Jan-2004  21:56  2.0.6.5           354,229  Smsupdate.exe    
   06-Aug-2000  09:51  2000.80.194.0     274,489  Ntwdblib.dll     
   23-Feb-2003  10:05  2.0.1493.5011     855,312  Preinst.exe      
   25-Feb-2003  23:00  2.0.1493.5184     142,688  Sitectrl.dll
Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.

MORE INFORMATION

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
After you install this hotfix, you can edit the SMS_SITE_CONTROL_MANAGER registry subkey and change the Heartbeat Frequency value for the Site Control Manager heartbeat schedule. To do so, follow these steps:
  1. Click Start, click Run, type regedit in the Open box, and then click OK.
  2. In Registry Editor, locate the following registry key:

    HKEY_LOCAL_MACHINE\Software\Microsoft\SMS\Components\SMS_SITE_CONTROL_MANAGER

  3. Double-click Heartbeat Frequency, and then in the Edit DWORD Value dialog box, enter a value of 1 through 30.
  4. Quit Registry Editor.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

REFERENCES

For additional information about Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For additional information about SMS 2.0 site control files, click the following article number to view the article in the Microsoft Knowledge Base:

133113 Systems Management Server site control file methodology

Modification Type:MinorLast Reviewed:4/14/2006
Keywords:kbQFE kbHotfixServer kbsms200fix kbfix kbbug KB834081 kbAudITPRO
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