Recorded TV may be corrupted or may have no audio when you use the "Good" recording quality option (833941)


The information in this article applies to:

  • Microsoft Windows XP Media Center Edition 2004

SYMPTOMS

When recording Live TV with the Recording Quality option set to Good, some recordings may not have audio or some recordings may be corrupted and not play audio or video.

WORKAROUND

To work around this problem, select a recording quality other than Good.

To change the recording quality after you start Microsoft Windows XP Media Center Edition 2004, follow these steps:
  1. From the Windows Media Center main menu, click Settings, click TV, click Recorder, and then click Recorder Storage.
  2. Change the Recording Quality value to something other than Good. For example, select Best, Better or Fair.
  3. Click Save to save your changes.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

MORE INFORMATION

Media Center Technical Support

Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site:

http://www.microsoft.com/windowsxp/mediacenter/

Modification Type:MajorLast Reviewed:1/12/2004
Keywords:kbprb KB833941
©2004 Microsoft Corporation. All rights reserved.