Video may freeze when you pause a DVD and then press Replay multiple times on the remote in Windows XP Media Center Edition 2004 (833930)


The information in this article applies to:

  • Microsoft Windows XP Media Center Edition 2004

SYMPTOMS

When you use the remote control to pause a DVD in Microsoft Windows XP Media Center Edition 2004, if you quickly press the Replay button multiple times on the remote to skip from chapter to chapter, the DVD video may appear to freeze or to be blank.

WORKAROUND

To work around this problem and to resume playing the DVD, do one of the following:
  • Stop the playing of the DVD, and then select Resume in the Media Center user interface.
  • Press the Rewind button one time on the remote, press the Pause button, and then press the Play button. Video should resume playing as expected.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

MORE INFORMATION

Media Center Technical Support

Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site:

http://www.microsoft.com/windowsxp/mediacenter/

Modification Type:MajorLast Reviewed:12/26/2003
Keywords:kbprb KB833930 kbAudEndUser
©2003 Microsoft Corporation. All rights reserved.