MORE INFORMATION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
back to the topPrerequisites
- The optimized version of this hotfix is a post-Office XP
Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3
installed.
For
additional information about Office XP SP3, click the following article number
to view the article in the Microsoft Knowledge Base: 832671
Description of Microsoft Office XP Service Pack 3
- The optimized version of this hotfix requires Microsoft
Windows Installer 2.0 or later.
For additional information about the Windows Installer
requirement, click the following article number to view the article in the
Microsoft Knowledge Base: 330537
OFFXP: Office XP updates and patches released after September 2002 may require Windows Installer 2.0
- The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix with Microsoft Office XP Service Pack 2 (SP2). However, Microsoft has not tested this fix on Office XP SP2 to the same extent as on Office XP Service Pack 3. If you install this hotfix on a computer with Office XP SP2 installed, some file conflicts might occur. Microsoft supports this configuration, but we do not recommend this configuration.
back to the topRestart information
You do not have to restart your computer after you apply this
hotfix.
back to the topHotfix replacement information
This hotfix is not replaced by any later
hotfix.
back to the topRegistry information
You do not have to create or modify any registry keys to use the
hotfix that is contained in this package.
back to the topHotfix file information
This hotfix contains only those files that you must have to
correct the issues that this article lists. This hotfix may not contain all the
files that you must have to fully update a product to the latest
build.
The global version of this hotfix has the file
attributes (or later) that are listed in the following table. The dates and
times for these files are listed in coordinated universal time (UTC). When you
view the file information, it is converted to local time. To find the
difference between UTC and local time, use the
Time Zone tab
in the Date and Time tool in Control Panel.
Date Time Size File name
-------------------------------------------------------------------------
26-May-2004 18:46 17,551,872 Accessrtff.msp (Full-File/Administrative)
26-May-2004 18:43 2,054,656 Accessrtop.msp (Optimized)
After you install the hotfix, the global version of this fix has
the file attributes (or later) that are listed in the following table:
Date Time Version Size File name
---------------------------------------------------------
13-Oct-2003 22:03 10.0.6308.0 162,360 Accwiz.dll
17-Dec-2003 21:32 10.0.6515.0 379,592 Acwizrc.dll
09-Sep-2003 20:30 4.2.0.0 73,728 Bidi32.dll
25-Sep-2003 20:07 11.0.5709.0 1,139,472 Fm20.dll
18-Aug-2003 22:26 11.0.5601.0 25,872 Fm20enu.dll
05-May-2004 03:47 10.0.6713.0 2,144,960 Graph.exe
09-Jan-2004 02:32 10.0.6605.0 146,120 Grintl32.dll
14-Aug-2003 22:20 2.0.0.1934 135,217 Intldate.dll
13-Oct-2003 22:05 10.0.6308.0 432,696 Msacc.olb
08-Apr-2004 02:24 10.0.6711.0 5,778,120 Msaccess.exe
17-Dec-2003 21:32 10.0.6515.0 572,096 Msain.dll
13-Oct-2003 22:03 10.0.0.6308 121,400 Mscal.ocx
08-Oct-2003 04:20 10.0.0.5730 399,928 Mscdm.dll
30-Jan-2003 05:12 8.0.760.0 359,600 Msdmeng.dll
30-Jan-2003 05:12 8.0.760.0 1,383,592 Msdmine.dll
18-Dec-2002 02:08 8.0.760.0 56,000 Msdmine.rll
30-Jan-2003 05:12 8.0.760.0 224,416 Msmdcb80.dll
30-Jan-2003 05:12 8.0.760.0 1,031,336 Msmdgd80.dll
20-May-2004 01:52 10.0.6716.0 9,796,288 Mso.dll
17-Dec-2003 21:33 10.0.6515.0 1,133,256 Msointl.dll
30-Jan-2003 05:12 8.0.760.0 2,071,752 Msolap80.dll
18-Dec-2002 02:09 8.0.760.0 219,832 Msolap80.rll
10-Apr-2002 02:14 8.0.0.382 228,016 Msolui80.dll
24-Nov-2003 21:35 9.0.0.8028 3,041,880 Ocp.dll
16-Sep-2003 02:12 9.0.0.8116 90,112 Ocpintl.dll
15-May-2004 17:31 10.0.6715.0 7,334,592 Owc10.dll
21-Jan-2004 22:36 10.0.6619.0 506,560 Owci10.dll
24-Oct-2003 22:28 5.40.11.2214 507,904 Riched20.dll
17-Dec-2003 21:31 10.0.6515.0 56,008 Snapview.exe
17-Dec-2003 21:31 10.0.6515.0 137,928 Snapview.ocx
13-Oct-2003 22:05 10.0.6308.0 420,400 Soa.dll
05-Sep-2003 23:28 2.0.0.3411 180,224 Ucs20.dll
23-Jul-2003 04:23 6.4.99.69 2,502,656 Vbe6.dll
Note For more information about installing this hotfix, see the
Readme.txt file that is included in the package.
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