SYMPTOMS
If an LU1 print job is configured to use the terminate command on an UNBIND request instead of on an End Bracket command in Microsoft Host Integration Server 2000, you may receive an application fault in Snaprint.exe. The fault will appear at ppd3270!IOCPWorkRoutine. A user dump file will be similar to the following code:
0:012> kp
ChildEBP RetAddr
0f2dff80 60da26d7 ntdll!DbgBreakPoint [..\i386\debug2.asm @ 42]
0f2dffb4 7c57b382 ppd3270!IOCPWorkRoutine(void * threadIndex = 0x85566021)+0x8d7
0f2dffc0 00070000 KERNEL32!BaseThreadStart(<function> * lpStartAddress = <Memory access error>,
void * lpParameter = <Memory access error>)+0x52
SNA Print Internal traces filtered on the
IOCPWorkRoutine function will show the following code:
Thread 0 waiting for work..
Thread 0 got a work request (0). PPD 0x00000001, MsgId 122
Session 0 valid
decrementOpenCount set to FALSE
IOCP_WORK_TO_DO
Post an IO request (work). PPD 0x00000001, MsgId 123
decrementOpenCount = FALSE
Thread 0 waiting for work..
Thread 0 got a work request (0). PPD 0x00000001, MsgId 123
Session 0 valid
decrementOpenCount set to FALSE
IOCP_WORK_TO_DO
decrementOpenCount = TRUE
ERROR: count Wrong
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Host Integration Server 2000. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
328152 How to obtain the latest service pack for Host Integration Server 2000
Hotfix information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
----------------------------------------------------
19-Dec-2003 19:34 5.0.0.960 20,752 Msg5250.dll
19-Dec-2003 19:34 5.0.0.960 250,128 Ppd3270.dll
19-Dec-2003 19:34 5.0.0.960 139,536 Ppd5250.dll
19-Dec-2003 19:34 5.0.0.960 49,424 Prmngext.dll
19-Dec-2003 19:33 5.0.0.960 209,168 Snacfg.dll
19-Dec-2003 19:34 5.0.0.960 24,848 Snaxlt.dll
19-Dec-2003 19:34 5.0.0.960 282,896 Winvprt.dll
19-Dec-2003 19:34 5.0.0.960 57,616 Pdfcomp.exe
19-Dec-2003 19:34 5.0.0.960 94,480 Snaprint.exe
Note Because of file dependencies, the most recent hotfix that contains
these files may also contain additional files.