Stop error 23 when a program tries to dismount a FastFat volume in Windows Server 2003 (833814)



The information in this article applies to:

  • Microsoft Windows Server 2003, Datacenter Edition
  • Microsoft Windows Server 2003, Enterprise Edition

SYMPTOMS

When a program tries to dismount a FastFat volume, you may receive a Stop error 23 with an address of 1c028a, 0, 0, 0.

RESOLUTION

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Retart Information

You must restart your computer after you apply this hotfix.

Hotfix Replacement Information

This hotfix does not replace any other hotfixes.

File Information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
x86 version

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   13-Dec-2003  02:31  5.2.3790.112      150,528  Fastfat.sys
   06-Dec-2003  01:30                        271  Branches.inf
   13-Dec-2003  03:03                      9,812  Kb833814.cat
   13-Dec-2003  02:54                        354  Updatebr.inf
   13-Dec-2003  02:54                      5,673  Update_rtmqfe.inf
 

IA-64 version
 
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   12-Dec-2003  22:40  5.2.3790.112      487,936  Fastfat.sys
   05-Dec-2003  22:17                        271  Branches.inf
   13-Dec-2003  00:03                      9,812  Kb833814.cat
   12-Dec-2003  23:56                        354  Updatebr.inf
   12-Dec-2003  23:56                      5,693  Update_rtmqfe.inf

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

Modification Type:MinorLast Reviewed:10/28/2005
Keywords:kbHotfixServer kbQFE kberrmsg kbFileSystems kbDRWatson kbWinServ2003preSP1fix kbinterop kbQFE kbfix kbBug KB833814 kbAudITPRO