You may experience unexpected quit when you use the spelling checker feature to check the spelling in the Dutch version of Office 2003 (833752)


The information in this article applies to:

  • Microsoft Office Access 2003
  • Microsoft Office Excel 2003
  • Microsoft Office FrontPage 2003
  • Microsoft Office Outlook 2003
  • Microsoft Office OneNote 2003
  • Microsoft Office PowerPoint 2003
  • Microsoft Office Publisher 2003
  • Microsoft Office 2003 Application Error Report
  • Microsoft Office Word 2003
  • Microsoft Office Professional Edition 2003
  • Microsoft Office Standard Edition 2003
  • Microsoft Office Student and Teachers Edition 2003
  • Microsoft Office Small Business Edition 2003
  • Microsoft Office Basic Edition 2003

Thank You for Your Help!

Microsoft thanks you for taking the time to send us information about the program error that you just experienced. After investigating error reports provided by users like you, our engineers devised a workaround for this problem. This article contains information that may help you avoid this problem in the future.

Error Signature

This article describes a program error that can have the following error signatures:
Application Name   Application Version   Module Name   Module Version   Offset
--------------------------------------------------------------------------------
Winword.exe        11.0.5604.0           Mssp3nl.dll    3.0.7.2         00008c46
Outlook.exe        11.0.5510.0           Mssp3nl.dll    3.0.7.2         00008c46
Powerpnt.exe        11.0.5529.0          Mssp3nl.dll    3.0.7.2         00008c46
Mspub.exe        11.0.5525.0             Mssp3nl.dll    3.0.7.2         00008c46
Winword.exe        11.0.6113.0           Mssp3nl.dll    3.0.7.2         00008c46
Additionally, other offsets are possible.

SYMPTOMS

When you use the spelling checker feature to try to check the spelling in one of the Dutch versions of the programs that are listed in the "Applies to" section, you may receive an error message that is similar to the following (where program name is one of the programs that is listed in the "Applies to" section):
Microsoft program name has encountered a problem and needs to close. We are sorry for the inconvenience.
Please tell Microsoft about this problem.
We have created an error report that you can send to help us improve program name. We will treat this report as confidential and anonymous.
To see what data this error report contains, click here.
Note To view the details of the error signature, click the link in the following text:

To see what data this error report contains, click here.

CAUSE

This problem may occur when you have a specialized custom dictionary installed for use with your Microsoft Office programs.

Note This problem may occur if specialized dictionaries were installed for your use when you upgraded from Microsoft Office XP to Microsoft Office 2003 or if you installed your specialized dictionaries for use in Office 2003. By default, specialized dictionaries are not installed for use during a Microsoft Office 2003 setup.

WORKAROUND

To work around this problem, turn off the specialized dictionaries. To do this, follow these steps:
  1. Quit your Office 2003 programs.
  2. Click Start, point to All Programs, point to Microsoft Office, and then click Microsoft Office Word 2003.
  3. On the Tools menu, click Options.
  4. On the Spelling & Grammar tab, click Custom Dictionaries.
  5. In the Custom Dictionaries dialog box, click to clear the check box for all the following specialized dictionaries that you have installed:
    • Juridsch.dic
    • Maatsch.dic
    • Medisch.dic
    • Techwet.dic
    • Zakelijk.dic
  6. Click OK to close the Custom Dictionaries dialog box.
  7. Click OK to close the Options dialog box.
  8. On the File menu, click Exit to quit Word.

RESOLUTION

This problem is fixed by the Office 2003 Dutch Spelling Checker Update:KB838022.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

838022 Description of the Office 2003 Dutch Spelling Checker Update: May 25, 2004

MORE INFORMATION

The Office Error Reporting dialog box appears when an error occurs that causes a fatal event in the program. The dialog box includes a button to send the information about the fatal event to Microsoft. Microsoft gathers information about these types of events in a database to try to identify the cause. For more information about the Microsoft Data Collection Policy, visit the following Microsoft Web site:

http://oca.microsoft.com/en/dcp20.asp

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

283768 End User Privacy Policy in Application Error Reporting

289508 HOW TO: View the error signature from Office Application Error Reporting if program quits unexpectedly


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MinorLast Reviewed:9/13/2006
Keywords:kbproof kbstoprespond kbBug kberrmsg kbnofix KB833752 kbAudEndUser
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