"The network boot card in your computer has an older version of ROM and cannot be used to remotely install Windows" error message when you try to remotely install Windows on an EFI-compliant computer (833723)

SYMPTOMS

You may not be able to complete a remote Microsoft Windows installation on a Hewlett Packard (HP) Extensible Firmware Interface (EFI) 1.10-compliant computer, such as the Superdome (Orca), the rx7620 (Eiger), or the rx8620 (Olympia)-based computers. After you select the operating system from the OS Chooser menu to start the Setupldr program, you may receive the following error message:

The network boot card in your computer has an older version of ROM and cannot be used to remotely install Windows. Contact your system administrator or computer manufacturer for information about upgrading the ROM. Setup cannot continue.

Press any key to exit.

CAUSE

This problem may occur if Setupldr tries to obtain an EFI device input/output (I/O) interface to perform a PCI configuration space read operation to gather data about the network adapter. On HP EFI 1.10-compliant computers, this operation does not work because such computers no longer support the use of the Device I/O protocol. Instead, they currently support the PCI I/O protocol. Setupldr should try to use PCI I/O protocol on computers that support the PCI I/O protocol when Setupldr uses EFI services to complete configuration space read operations.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   11-Dec-2003  19:18  5.2.3790.111      624,128  Oschoice.efi
   11-Dec-2003  19:18  5.2.3790.111      840,192  Setupldr.efi

MORE INFORMATION

In this hotfix, Microsoft modified Setupldr. Therefore, the code to read PCI configuration space to obtain network adapter information uses only uses Device I/O protocol if the computer does not support the PCI I/O protocol.

For additional information about the terminology that describes Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates