Microsoft Business Solutions CRM contact and account records take a long time to save (833356)



The information in this article applies to:

  • Microsoft Business Solutions CRM Sales for Outlook, when used with:
    • Microsoft CRM 1.2
    • Microsoft Business Solutions CRM 1.0
  • Microsoft CRM 1.2
  • Microsoft Business Solutions CRM 1.0

SYMPTOMS

Updates that Microsoft Business Solutions CRM Sales for Outlook (the Outlook client) makes to contact or account records while offline may take a long time to save to the Microsoft CRM server. The Outlook client may appear to be unresponsive during the save operation.

RESOLUTION

Microsoft Business Solutions CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base articles:

Microsoft Business Solution CRM 1.0

833622 Microsoft Business Solutions CRM Update

Microsoft Business Solutions CRM 1.2

904435 Update Rollup 2 is available for Microsoft CRM 1.2


Modification Type:MinorLast Reviewed:9/8/2006
Keywords:kbHotfixServer kbQFE kbMBSMigrate kbprb kbinfo KB833356 kbAudEndUser kbAudITPRO