Subtitles disappear when you record a live TV show with Windows XP Media Center Edition 2004 (833246)


The information in this article applies to:

  • Microsoft Windows XP Media Center Edition 2004

SYMPTOMS

When you start to record a live TV show that has subtitles in Microsoft Windows XP Media Center Edition 2004, the subtitles may disappear after you start the recording.

Additionally, the Reveal Text feature remains on the screen until you turn off the feature. Previously, the Reveal Text feature turned off when you scrolled through subpages on a Teletext page.

RESOLUTION

To resolve this problem, you must download the critical update for Microsoft Windows XP Media Center Edition 2004. To do so, visit the following Microsoft Windows Update Web site:

http://windowsupdate.microsoft.com/

Release Date: December 10, 2003

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Technical support for Media Center

Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site:

http://www.microsoft.com/windowsxp/mediacenter/

Modification Type:MajorLast Reviewed:2/10/2004
Keywords:kbQFE kbprb KB833246 kbAudEndUser
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