How to change the behavior of the Cancel Request dialog box in Outlook 2003 (833007)



The information in this article applies to:

  • Microsoft Office Outlook 2003

Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SUMMARY

This article describes how you can modify the registry to change the behavior of the Cancel Request dialog box in Outlook 2003. The Cancel Request dialog box appears whenever Outlook 2003 is waiting for a Remote Procedure Call (RPC) response from your Microsoft Exchange server.

The registry settings that you use to modify the behavior of the Cancel Request dialog box in Outlook 2003 are different from those that you use in Microsoft Outlook 2002.

INTRODUCTION

In Outlook 2002, a feature was added that notifies users if the connection to the Exchange server is taking longer than expected because of network congestion or because of server availability. This connection can include connections to your mailbox on your Exchange server, on a free and busy server, or on any other server that Microsoft Outlook may have to communicate with to fulfill a request for information. When a delay occurs, you receive the following message in the Cancel Request dialog box:Outlook is retrieving data from the Microsoft Exchange Server Server_Name. You can cancel the request, or you can minimize theCancel Request dialog box to the Windows taskbar until Outlook closes the Cancel Requestdialog box automatically.

In Outlook 2003, the registry settings that you use to modify the behavior of the Cancel Request dialog box have changed from the settings that you use in Outlook 2002. To change the behavior of the Cancel Request dialog box in Outlook 2003, follow the steps for the behavior you want to modify.

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

How to control how long it takes to update the system tray icon after the RPC starts

The registry value controls how much time passes (in milliseconds) before the system tray icon is updated after the RPC begins. The default value is 1000 milliseconds. To change how much time passes, follow these steps:
  1. Click Start, click Run, type regedt32, and then click OK.
  2. Expand the following registry key:

    HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Display Types

  3. Right-click Display Types, point to New, and then click DWORD value.
  4. Type TimeToUpdateTrayIcon, and then press ENTER to name the new value.
  5. Right-click TimeToUpdateTrayIcon, and then click Modify.
  6. Click Decimal in the Base area.
  7. In the Value data box, type the length of time in milliseconds that you want to pass before the system tray icon is updated.

How to control when the user receives a status message after the RPC starts

The registry value controls how much time passes (in milliseconds) before the client displays a message to the user after the RPC begins. The default value is 8,000 milliseconds. To change how much time passes, follow these steps:
  1. Click Start, click Run, type regedt32, and then click OK.
  2. Expand the following registry key:

    HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Display Types

  3. Right-click Display Types, point to New, and then click DWORD value.
  4. Type TimeToShowRPCMessage, and then press ENTER to name the new value.
  5. Right-click TimeToShowRPCMessage, and then click Modify.
  6. Click Decimal in the Base area.
  7. In the Value data box, type the length of time in milliseconds that you want to pass before the user receive a message.

How to control the number of milliseconds to wait before the user receives additional status messages for the identical string

The registry value controls the number of milliseconds that pass before messages with the identical string appear. The default value is 10,000 milliseconds. To change this value, follow these steps:
  1. Click Start, click Run, type regedt32, and then click OK.
  2. Expand the following registry key:

    HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Display Types

  3. Right-click Display Types, point to New, and then click DWORD value.
  4. Type MsgSuppressTicks, and then press ENTER to name the new value.
  5. Right-click MsgSuppressTicks, and then click Modify.
  6. Click Decimal in the Base area.
  7. In the Value data box, type the number of milliseconds to wait between messages with the identical string.

How to control whether the Cancel Request dialog box opens in the maximized window state on your desktop or in the minimized window state on the system tray

The registry value controls how the Cancel Request dialog box opens. If you want the Cancel Request dialog box to open in the minimized window state on the system tray, the value is 1. If you want the Cancel Request dialog box to open in the maximized window state on your desktop, the value is 0. To set this value, follow these steps:
  1. Click Start, click Run, type regedt32, and then click OK.
  2. Expand the following registry key:

    HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Preferences

  3. Right-click Preferences, point to New, and then click DWORD value.
  4. Type MinToTray, and then press ENTER to name the new value.
  5. Right-click MinToTray, and then click Modify.
  6. Click Decimal in the Base area.
  7. In the Value data box, type 1 if you want the Cancel Request dialog box to open in the minimized window state on the system tray, or type 0 if you want the Cancel Request dialog box to open in the maximized window state on your desktop.

Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kbinfo KB833007 kbAudITPRO