SYMPTOMS
During the intranet component part of Microsoft Windows
Small Business Server 2003 Setup, you may receive the following error
message:
An error occurred while installing Windows
SharePoint Services and creating your Intranet site.
Additionally, you
may receive the following error message when you try to connect to the http://companyweb Web site:
You are not authorized to
view this page. You might not have permission to view this directory or page
using the credential you supplied.
When this behavior occurs, the Errorlog.txt file will contain text that is similar to the following:
Note By default, the Errorlog.txt file is located in the C:\Program Files\Microsoft Integration\Windows Small Business Server 2003\logs folder.
[08/06/04,15:12:40] Intranet: [2] CClientX::HrGrantDatabaseRights - failed to run SQL command,
hr=0x80004005
[08/06/04,15:12:40] Intranet: [2] use [STS_SBSROCK_1]
[08/06/04,15:12:40] Intranet: [2] CClientX::HrGrantDatabaseRights - failed to run SQL command,
hr=0x80004005
[08/06/04,15:12:41] Intranet: [2] use [STS_%s_1]
[08/06/04,15:12:41] Intranet: [2] CClientX::HrGrantDatabaseRights - failed to run SQL command,
hr=0x80004005
[08/06/04,15:12:41] Intranet: [2] use [STS_Config]
[08/06/04,15:12:41] Intranet: [2] CClientX::HrGrantDatabaseRights - failed to run SQL command,
hr=0x80004005
[08/06/04,15:12:41] Intranet: [2] use [STS_SBSROCK_1]
[08/06/04,15:12:41] Intranet: [2] CClientX::HrGrantDatabaseRights - failed to run SQL command,
hr=0x80004005
[08/06/04,15:12:41] Intranet: [2] use [STS_%s_1]
[08/06/04,15:12:41] Intranet: [2] CClientX::HrGrantDatabaseRights - failed to run SQL command,
hr=0x80004005
[08/06/04,15:12:41] Intranet: [2] use [STS_Config]
[08/06/04,15:12:41] Intranet: [2] Failed to grant db rights to sts worker
[08/06/04,16:07:45] WizardUI: [2] ISetupManager::GetGlobalCustomProperty() failed in
CPageBase::GetGlobalProperty(): GUID = {63ECC03C-3D58-4074-903D-E80CFC5BDC25}Note These problems do not occur if you installed Windows Small
Business Server 2003 before November 24, 2003, unless you make major
configuration changes to Windows SharePoint Services, such as creating a new
top-level Web site or an extranet.
For additional information, click
the following article number to view the article in the Microsoft Knowledge
Base:
833019
You receive an error message when you install Windows SharePoint Services, create a new content database, or provision a new virtual server
RESOLUTION
To resolve this issue, download and install software update
832880 from the following Microsoft Windows Update Web site:
Alternatively, you can download and install the update from the
following Microsoft Download Center Web site:
Note If you add users to your Windows Small Business Server network
before you install this update, open the Users task pad in Server Management,
and then run the Change User Permissions Wizard to grant the appropriate users
access to your company's internal Web site (http://companyweb).
If you
publish your company's internal Web site to the Internet before you apply this
update, you must run the Configure E-mail and Internet Connection Wizard again
after you apply the update. Then, you can publish your company's internal Web
site to the Internet.