Description of the Outlook 2002 post-Service Pack 3 hotfix package: May 17, 2004 (832875)

INTRODUCTION

This article describes the Microsoft Outlook 2002 issue that is fixed in the Outlook 2002 post-Service Pack 3 hotfix package that is dated May 17, 2004.

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Issues that are fixed in the hotfix package

The following issue is fixed in this hotfix package, but was not previously documented in a Microsoft Knowledge Base article:

When you run a script to connect to a calendar folder of a user in Outlook 2002 and perform a function such as print a list of all appointment items in the calendar, you may receive one of the following error messages:
The memory could not be read.
Microsoft Outlook has encountered a problem and needs to close. We are sorry for the inconvenience.
If you view the details of the error message, you receive an error signature that is similar to the following:
```
Application Name  Application Version  Module Name  Module Version  Offset
---------------------------------------------------------------------------
Cscript.exe       5.6.8515             Cdo.dll      5.5.2656.94     004bd70
```
Note This issue may occur if the version of the Cdo.dll file that is installed on your computer is version 5.5.2656.94 or earlier.

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MORE INFORMATION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

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Prerequisites

The optimized version of this hotfix is a post-Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed.

For additional information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:
832671 Description of Microsoft Office XP Service Pack 3
The optimized version of this hotfix requires Microsoft Windows Installer 2.0 or later.

For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:
330537 OFFXP: Office XP updates and patches released after September 2002 may require Windows Installer 2.0
The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix with Office XP Service Pack 2 (SP2). However, we have not tested this fix on Office XP SP2 to the same extent as on Microsoft Office XP Service Pack 3. If you install this hotfix on a computer with Office XP SP2 installed, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.

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Restart information

You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information

This hotfix is not replaced by any later hotfix.

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Registry information

You do not have to create or modify any registry keys to use the hotfix that is contained in this package.

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Hotfix file information

This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Size       File name
   -----------------------------------------------------------------------
   17-May-2004  18:34  2,868,224  Olkintlff.msp (Full-File/Administrative)
   17-May-2004  18:27    199,168  Olkintlop.msp (Optimized)

After you install the hotfix, the global version of this fix has the file attributes (or later) that are listed in the following table:

   Date         Time   Version            Size    File name
   -----------------------------------------------------------
   18-Nov-2003  21:40  5.5.2657.79       813,840  Cdo.dll
   19-Jun-2003  21:58  10.0.5417.0       133,696  Contab32.dll     
   05-May-2004  01:47  10.0.6713.0       113,352  Emablt32.dll     
   05-May-2004  01:47  10.0.6713.0       199,368  Emsabp32.dll
   08-Apr-2004  00:24  10.0.6711.0       539,336  Emsmdb32.dll
   13-Oct-2003  20:03  10.0.6308.0       129,592  Emsui32.dll
   17-Dec-2003  19:32  10.0.6515.0       854,728  Msmapi32.dll
   17-Dec-2003  19:32  10.0.6515.0       535,240  Mspst32.dll
   17-Dec-2003  19:31  10.0.6515.0        56,008  Olkfstub.dll     
   17-Dec-2003  19:32  10.0.6515.0       744,128  Outex.dll        
   08-Apr-2004  00:24  10.0.6711.0     1,977,032  Outllibr.dll     
   13-Oct-2003  20:04  10.0.6308.0       338,496  Pstprx32.dll

Note For more information about installing this hotfix, see the Readme.txt file that is included in the package.

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