You receive an error message when you try to save a document, print a document or quit Word 2003 (832858)
The information in this article applies to:
- Microsoft Office Word 2003
- Microsoft Office 2003 Application Error Report
Thank you for your help!Microsoft thanks you for taking the time to send us information
about the program error that you just experienced. After investigating error
reports provided by users like you, our engineers devised a workaround for this
problem. This article contains information that may help you to avoid this
problem in the future. Error signatureThis article describes a program error that can have the following
error signatures:
Application Name Application Version Module Name Module Version Offset
--------------------------------------------------------------------------------
Winword.exe 11.0.5604.0 Winword.exe 11.0.5604.0 003606fc
Additionally, other offsets are possible. SYMPTOMSIn Microsoft Office Word 2003, when you try to print, quit
Word, or save a Word document, you may receive an error message that is similar
to the following (where program name is one of the
programs that is listed in the "Applies To" section): Microsoft program name has encountered
a problem and needs to close. We are sorry for the inconvenience. Please
tell Microsoft about this problem. We have created an error report that you
can send to help us improve program name. We will
treat this report as confidential and anonymous. To see what data this
error report contains, click here. Note To view the details of the error signature, click the link in the
following text: To see what data this error report contains, click here. CAUSEThis problem may occur if you background save a Word
document that contains an OLE object.RESOLUTIONThis problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest Microsoft Office 2003 service pack, you do not have to install the hotfix. Service pack informationThis problem is corrected in Microsoft Office 2003 Service Pack 1. To resolve this problem, obtain the latest service pack for Microsoft Office 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: 870924 How to obtain the latest service pack for Office 2003 Hotfix information This problem was first corrected in the Word 2003 Update: January
27, 2004.
To resolve this problem, obtain the Word
2003 Update: January 27, 2004. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
830000 Description of the update for Word 2003: January 27, 2004
WORKAROUNDTo temporarily work around this problem, turn off the
Allow background saves option in Word 2003. To do this, follow
these steps:
- Start Word 2003.
- On the Tools menu, click
Options.
- On the Save tab, click to clear the
Allow background saves check box.
- Click OK to close the
Options dialog box.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Office 2003 Service Pack 1.
Modification Type: | Minor | Last Reviewed: | 9/13/2006 |
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Keywords: | kbQFE KBHotfixServer kbsettings kbprb kbsavefile kbprint kberrmsg kbnofix KB832858 kbAudEndUser kbAudITPRO |
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