"Microsoft Money has encountered a problem and needs to close" error message when you start Money 2002 and Money 2003 (832787)
The information in this article applies to:
- Microsoft Money 2002
- Microsoft Money 2003 Deluxe
- Microsoft Money 2003 Deluxe and Business
- Microsoft Money 2003 Standard
SYMPTOMSWhen you start Microsoft Money 2002 or Microsoft Money 2003,
you may receive an error message that is similar to the following: Microsoft
Money has encountered a problem and needs to close. We are sorry for the
inconvenience.
To see what data this error report contains, click
here. When you view the data in the error report, the report contains
an error signature that is similar to the following: AppName AppVer ModName ModVer Offset
--------------------------------------------------------
MSMONEY.EXE 11.0.0.716 MSVCRT.DLL 6.0.8797.0 0000a6ff CAUSEThis issue occurs if the Microsoft Data Access Components
(MDAC) installation is damaged or you do not have the most recent version
installed.RESOLUTIONTo resolve this issue, follow these steps:
- To obtain the latest version of MDAC, visit the following
Microsoft Web site:
- Download, and then install the latest version of
MDAC.
- Restart your computer.
- Start Microsoft Money.
Modification Type: | Major | Last Reviewed: | 11/10/2004 |
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Keywords: | kberrmsg kbprb KB832787 kbAudEndUser |
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