You receive a "You have not been assigned a valid license for the specified Microsoft CRM server" error message when you start Workflow Manager or Workflow Monitor on a Microsoft CRM server (832764)


The information in this article applies to:

  • Microsoft Business Solutions CRM 1.0

SYMPTOMS

You may receive the following error message when you start Workflow Manager or Workflow Monitor on a Microsoft Business Solutions CRM server:
You have not been assigned a valid license for the specified Microsoft CRM server. For more information, contact your system administrator.

RESOLUTION

Note You need the following update only if your Microsoft CRM 1.0 implementation uses either Professional Sales license keys or Professional Customer Service license keys.

The following file is available for download from the Microsoft Download Center:

DownloadDownload the CRM1.0-TK29313-Server-Windows2000.exe package now.

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

Install this update on the Microsoft CRM server. Make sure that Microsoft CRM Deployment Manager is not running before you install this update. This update supports the following Setup switches:
  • /?: Show the list of installation switches.
  • /u: Use Unattended mode.
  • /f: Force other programs to quit when the computer shuts down.
  • /z: Do not restart when the installation is complete.
  • /q: Use Quiet mode (no user interaction).
  • /x: Extract the files without running Setup.
For example, to install the update without any user intervention, use the following command:

crm1.0-tk29313-server-windows2000.exe /u /q

To verify that the update is installed on your computer, confirm that the following registry key exists:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Microsoft CRM\1.0\Server\SP0\TK29313

Removal information

You cannot remove this update.

Restart requirement

You do not have to restart your computer after you install this update.

File information

The English version of this update has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version     Size       File name 
   ----------------------------------------------------------------------------
   26-Feb-2003  11:48  1.0.3017.2  1,931,864  Microsoft.Crm.WorkflowEditor.exe
   26-Feb-2003  11:48  1.0.3017.2    174,688  Microsoft.Crm.WorkflowLibrary.dll
   26-Feb-2003  11:48  1.0.3017.2  1,059,424  Microsoft.Crm.WorkflowMonitor.exe
You can also verify the files that are installed by this update by reviewing the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Microsoft CRM\1.0\Server\SP0\TK29313

MORE INFORMATION

For technical support questions, visit the following Great Plains Web site:

http://www.microsoft.com/dynamics/gp/default.mspx

Under Assisted Support, click New Support Request. You can also obtain technical support for Microsoft Business Solutions by phone at (888) 477-7877.
Modification Type:MinorLast Reviewed:9/29/2006
Keywords:kbMBSadministration kbMBSworkflow kbMBSMigrate kbprb kberrmsg KB832764 kbAudDeveloper kbAudEndUser kbAudITPRO
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