"User must change password at next logon" check box is unavailable (832481)


The information in this article applies to:

  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, 64-Bit Enterprise Edition
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional

SYMPTOMS

After you have been granted the Reset User Passwords and Force Password Change at Next Logon permission, and you log on to a Microsoft Windows Server 2003 domain controller or a Microsoft Windows XP-based computer that has the Windows Server 2003 Administration Tools Pack installed, the following symptoms may occur:
  • In Active Directory Users and Computers, when you right-click a user name, and then click Reset Password, the User must change password at next logon check box is unavailable.
  • In Active Directory Users and Computers, when you open Properties for a user, the User must change password at next logon check box is available on the Account tab.

CAUSE

This problem may occur if you are granted the Reset User Passwords and Force Password Change at Next Logon permission at the Active Directory organizational unit level, and then you try to use the Reset Password command. This problem occurs because Administrative Tools incorrectly evaluates user permissions.

RESOLUTION

Windows XP service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Windows Server 2003 and Windows XP hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows Server 2003 service pack or Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

There is no requirement if you install this hotfix on Windows Server 2003. If you install this hotfix on Windows XP, Windows XP Service Pack 1 is required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version       Size     File name
   -------------------------------------------------------
   16-Dec-2003  13:01  5.2.3790.109  607,232  Dsadmin.dll

WORKAROUND

To work around this problem, follow these steps:
  1. Start Active Directory Users and Computers.
  2. Right-click the name of the user whose password you want to change, and then click Properties.
  3. Click the Account tab, and then, in the Account Options area, click to select the User must change password at next logon check box.
  4. Click Apply, and then click OK.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MinorLast Reviewed:10/28/2005
Keywords:kbHotfixServer kbQFE kbWinXPsp2fix kbWinXPpreSP2fix kbBug kbfix kbQFE kbWinServ2003preSP1fix KB832481 kbAudITPRO
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