You receive a "The Object Cannot Be Found" error message when you click Send To on the File menu in any Office program (832100)


The information in this article applies to:

  • Microsoft Office Excel 2003
  • Microsoft Excel 2002
  • Microsoft Excel 2000
  • Microsoft Office PowerPoint 2003
  • Microsoft PowerPoint 2002
  • Microsoft PowerPoint 2000
  • Microsoft Office Word 2003
  • Microsoft Word 2002
  • Microsoft Word 2000, when used with:
    • Microsoft Windows 2000 Server

SYMPTOMS

When you use a Novell GroupWise client-based computer to connect to a Microsoft Windows 2000 Terminal Server, and you try to use the Send To command on the File menu in a Microsoft Office program, you receive an error message that is similar to the following:
The Object Cannot Be Found.

CAUSE

This behavior occurs if the Frmcache.dat file in your home folder on the Windows 2000 Terminal Server has been damaged or is missing.

RESOLUTION

To resolve this behavior, copy the Frmcache.dat file from the C:\Windows\Forms folder on your Windows 2000 Terminal Server to your home folder. To do this, follow these steps.

Note To complete these steps, you must know the path of your home folder.
  1. On the Windows 2000 Terminal Server, start Command Prompt.
  2. Type the following commands, and then press ENTER after each command:

    cd c:\windows\forms
    copy frmcache.dat Drive:\Home_Folder_Path\

MORE INFORMATION

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MinorLast Reviewed:9/22/2004
Keywords:kbTermServ kbpending kberrmsg kbprb KB832100 kbAudEndUser kbAudITPRO
©2004 Microsoft Corporation. All rights reserved.