RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SMS 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are required.
Restart requirement
When you install this hotfix, the SMS site services stop and
restart, and the hotfix starts an SMS site reset.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
------------------------------------------------------------------------------
26-Nov-2003 16:04 6,448,128 Mp.msi
27-Nov-2003 00:32 2.50.2726.102 5,422,128 Sms2003-rtm-kb831962-x86-enu.exe
25-Dec-2003 07:10 11,304 Filemap.ini
25-Dec-2003 07:10 2.0.6.3 354,152 Smsupdate.exe
25-Dec-2003 07:10 2.50.2726.102 541,696 Ccmexec.exe
25-Dec-2003 07:10 2000.80.194.0 274,489 Ntwdblib.dll
25-Dec-2003 07:10 2.0.1493.5011 855,312 Preinst.exe
25-Dec-2003 07:10 369,152 Sms2003ac-kb831962-x86.msp
Installation information
This hotfix updates the Client Configuration Manager (CCM)
Framework component to version 2.50.2726.0102. This hotfix contains an Advanced
Client update and a management point framework update. You must update all
management points with the new framework. As part of the installation, this
hotfix performs a site reset to automatically update all the management points
in the SMS hierarchy. If you delay the SMS site reset, you must manually
perform a site reset or remove and then add the management points. You must
reset each site where you apply this hotfix. To apply the hotfix silently, use
the
/s switch on the command line.
You must apply this hotfix
at primary and secondary sites. Because of new architecture in SMS 2003, you
must create a new package and a new program to advertise this hotfix to the
Advanced Client computers. As part of the Setup program, this hotfix can create
the package and advertisement automatically. Microsoft recommends that you let
the Setup program create the package and advertisement for you.
To
install this hotfix, follow these steps:
- Download the hotfix file, and then run the self-extracting
executable file to create the Sms2003-rtm-kb831962-x86-enu.exe file.
- Copy Sms2003-rtm-kb831962-x86-enu.exe to a folder on your
SMS primary or secondary site server computer.
- Click Start, point to All
Programs, point to Systems Management Server, and
then click SMS Administrator Console.
- Expand Site Database.
- Right-click Collections, point to
New, and then click Collection.
- In the Name box, type:
Advanced Clients for 831962
- Click the Query Rule Properties
button.
- In the Name box, type:
Advanced Clients for 831962
- Click Edit Query Statement.
- On the General tab, click the Show
Query Language button.
- Paste or type the following query in the Query
statement box:
select * from SMS_R_System
inner join SMS_G_System_SMS_ADVANCED_CLIENT_STATE
on SMS_G_System_SMS_ADVANCED_CLIENT_STATE.ResourceID = SMS_R_System.ResourceId
where SMS_R_System.ClientType = 1
and SMS_G_System_SMS_ADVANCED_CLIENT_STATE.Name = "CcmFramework"
and (SMS_G_System_SMS_ADVANCED_CLIENT_STATE.Version < "2.50.2726.0102"
or SMS_G_System_SMS_ADVANCED_CLIENT_STATE.Version in ( "2.50.2726.4","2.50.2726.5",
"2.50.2726.18", "2.50.2726.1", "2.50.2726.16" ))
To use this query, you must have at least one Advanced Client
computer in your inventory to create the database classes. - Click OK three times.
This query
identifies Advanced Client computers that do not have this hotfix installed.
And this query identifies management points that also have the Advanced Client
installed. - Run Sms2003-rtm-kb831962-x86-enu.exe on the SMS site server
computer.
- After the files are copied, click Yes, I want to
create a package and program now, and then click
Next.
- Click Next to accept the default package
and default program name.
- Click Yes to perform a site
reset.
- In the SMS Administrator Console, expand
Packages.
- Right-click the KB831962 - Advanced Client
Hotfix package, point to All Tasks, click
Distribute Software, and then click
Next.
- Click to select the check box for your distribution points,
and then click Next.
- Click Next to advertise the
program.
- Click Next to select the program for the
advertisement.
- Click Advertise this program to an existing
collection, and then click Browse.
- Click the Advanced Clients for 831962
collection, and then click OK.
- Click Next two times.
- Click Advertise the program only to members of the
specified collection, and then click Next.
- Complete the Software Distribution Wizard.
To perform a silent installation of this hotfix, follow these
steps:
- Click Start, and then click
Run.
- Type cmd, and then click
OK.
- Locate the folder that contains the
Sms2003-rtm-kb831962-x86-enu.exe file.
- Type the following command, and then press ENTER:
SMS2003-RTM-KB831962-X86-ENU.exe /s
If you cannot install the Advanced Client part of this hotfix,
view the Advanced Client log files on the client computer. The Advanced Client
log files are in the $Systemroot%\System32\Ccmsetup and the
%Systemroot%\System32\Ccm\Logs folders.
Important Advertisement status for this hotfix may be reported incorrectly
if you have distributed additional Advanced client hotfixes.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
840864
You receive an incorrect status message after you deploy SMS 2003 Advanced Client hotfixes