You receive an "Access is denied" error message when you try to view a Web page in Internet Explorer 6 SP1 (831923)



The information in this article applies to:

  • Microsoft Internet Information Services version 6.0
  • Microsoft Internet Explorer version 6 for Windows 98
  • Microsoft Internet Explorer version 6 for Windows 98 Second Edition
  • Microsoft Internet Explorer version 6 for Windows Millennium Edition
  • Microsoft Internet Explorer version 6 for Windows NT 4.0
  • Microsoft Internet Explorer version 6 for Windows 2000
  • Microsoft Internet Explorer version 6 for Windows XP
  • Microsoft Internet Explorer 6.0 SP1

SYMPTOMS

When you try to view a Web page on a remote Web server, you may receive an error message that is similar to the following, where location is the URL for the page that you try to open:
Error: Access is denied. Code: 0 URL: location
This problem occurs even though you could previously view the page.

CAUSE

This issue may occur if you install Microsoft Internet Explorer Service Pack 1 (SP1).

RESOLUTION

Update information

For an update that resolves this problem, see Microsoft Knowledge Base article 834707.

834707 MS04-038: Cumulative Security Update for Internet Explorer

Prerequisites

You must have Internet Explorer 6 SP1 installed to apply this update.

Restart requirement

You must restart your computer after you apply this update.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date         Time   Version            Size    File name
---------------------------------------------------------
27-May-2004  04:24  6.0.2800.1438   2,690,560  Mshtml.dll 

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Modification Type:MinorLast Reviewed:11/1/2005
Keywords:kbHotfixServer kbQFE kbWinServ2003preSP1fix kbIE600sp2fix kbIE600preSP2fix kbQFE kbfix kbbug KB831923 kbAudDeveloper kbAudITPRO