"CSFLoadHistory Execution Failed Hr: 0x80004005" Error Message When You Use Discounts or Ads on a Commerce Server Web Site (831916)



The information in this article applies to:

  • Microsoft Commerce Server 2002 SP2

SYMPTOMS

If you use discounts or ads on a Microsoft Commerce Server Web site, you may receive the following error message in the application event log:Event Type: Error
Event Source: Commerce Server 2002
Event Category: None
Event ID: 4104
Date: 10/28/2003
Time: 1:52:04 AM
User: N/A
Computer: SERVER
Description:
Pipeline Error: Component Execution failed for component[0x1] hr: 0x80004005 ProgID: Commerce.CSFLoadHistory.1

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Commerce Server 2002 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version     Size     File name
   ----------------------------------------------------
   07-Nov-2003  23:58  4.5.3344.0  569,584  Csfcomp.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the Standard Terminology That Is Used to Describe Microsoft Product Updates, Tools, and Add-ons


Modification Type:MinorLast Reviewed:10/26/2005
Keywords:kbHotfixServer kbQFE kbHotfixServer kbQFE kbQFE kbfix kbbug KB831916 kbAudDeveloper kbAudITPRO