Message Queuing 3.0 may cause a process to stop responding (831844)



The information in this article applies to:

  • Microsoft Message Queuing 3.0

SYMPTOMS

The handle count for a process that uses Microsoft Message Queuing 3.0 in Microsoft Windows Server 2003 may increase significantly, and the system may stop responding.

CAUSE

Diagnostic tracing is initialized at the beginning of the DllMain function in both the Mqrt.dll file and the Mqsec.dll file. This problem occurs if the DllMain function fails for any reason.

RESOLUTION

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart Requirement

You must restart your computer after you apply this hotfix.

File Information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version            Size    File name
   ----------------------------------------------------------------------------------------------
   13-Nov-2003  18:30  5.4.1.0           545,848  Windowsserver2003-kb831844-x86-enu-symbols.exe  
   13-Nov-2003  18:37  5.4.1.0           934,968  Windowsserver2003-kb831844-x86-enu.exe  
   13-Nov-2003  19:38  5.2.1722.102      146,432  Mqad.dll         
   13-Nov-2003  19:38  5.2.1722.102      192,000  Mqads.dll        
   13-Nov-2003  19:38  5.2.1722.102        9,728  Mqcertui.dll     
   13-Nov-2003  19:38  5.2.1722.102       31,232  Mqdbodbc.dll     
   13-Nov-2003  19:38  5.2.1722.102       47,616  Mqdscli.dll      
   13-Nov-2003  19:38  5.2.1722.102       48,128  Mqdssrv.dll      
   13-Nov-2003  19:38  5.2.1722.102       44,544  Mqgentr.dll      
   13-Nov-2003  19:38  5.2.1722.102       28,160  Mqise.dll        
   13-Nov-2003  19:38  2001.12.4720.97    71,680  Mqlogmgr.dll     
   13-Nov-2003  19:38  5.2.1722.102      777,216  Mqqm.dll         
   13-Nov-2003  19:38  5.2.1722.102      169,472  Mqrt.dll         
   13-Nov-2003  19:38  5.2.1722.102      117,248  Mqrtdep.dll      
   13-Nov-2003  19:38  5.2.1722.102      133,632  Mqsec.dll        
   25-Oct-2003  00:22                        271  Branches.inf
   13-Nov-2003  20:12                     13,864  Kb831844.cat
   13-Nov-2003  19:49                        354  Updatebr.inf
   13-Nov-2003  19:50                      7,096  Update_rtmqfe.inf 

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

MORE INFORMATION

For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages


Modification Type:MinorLast Reviewed:10/25/2005
Keywords:kbHotfixServer kbQFE kbBug kbfix kbQFE kbWinServ2003preSP1fix KB831844 kbAudDeveloper