Computer cannot read the floppy disk that was created by the Automated System Recovery Wizard (831690)


The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional

SYMPTOMS

If you try to restore your system partition with the floppy disk that was created by the Automated System Recovery Wizard, your computer may not be able to read the information that is on the floppy disk.

CAUSE

This problem occurs if your computer is equipped with a Universal Serial Bus (USB) floppy disk drive instead of a standard floppy disk drive. When you have a problem with your computer that requires you to restore your partition information from the disk that was created by the Automated System Recovery Wizard, USB devices may not be available.

REFERENCES

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

818903 Automated System Recovery overview in Windows XP

299526 How to re-create a missing Automated System Recovery floppy disk in Windows XP

Modification Type:MajorLast Reviewed:1/9/2004
Keywords:kbprb KB831690 kbAudEndUser
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