Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
Microsoft Systems Management Server (SMS) 2003 may not be able to install software on a client when the package is run by a user who does not have sufficent rights or a computer that does not have sufficient rights. When this problem occurs, SMS cannot update the Windows Installer source list. Additionally, following may be logged in the SrcUpdateMgr.log file:
Retrying DoUpdateSourceListAll task
Product {000C1109-0000-0000-C000-000000012346} is installed for user domain\account
Adding 2 local DPs and 0 remote DPs for product {000C1109-0000-0000-C000-000000012346}
MsiSourceListClearAll failed for product {000C1109-0000-0000-C000-000000012346}, user domain\account, error 80070005
Failed source list update for product {000C1109-0000-0000-C000-000000012346}, error 80070005
DoUpdateSourceListAll task failed, error code 80070005
Source list update task failed, will be retried after 3600 secondsRESOLUTION
Important Advertisement status for this hotfix may be reported incorrectly if you have distributed additional Advanced Client hotfixes. For more information, view the following article in the Microsoft Knowledge Base:
840864 Incorrect status is returned after you distribute an update for the Advanced Client in Systems Management Server 2003
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SMS 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are required.
Restart requirement
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
-------------------------------------------------------------------------------
09-Dec-2003 21:26 2.50.2726.101 927,976 Sms2003-rtm-kb831198-x86-enu.exe
After the fix is installed, the following files will have the listed attributes or later:
Date Time Version Size File name
-------------------------------------------------------------------------
09-Dec-2003 16:46 11,595 Filemap.ini
09-Dec-2003 16:46 2.0.6.3 354,152 Smsupdate.exe
09-Dec-2003 16:46 2000.80.194.0 274,489 Ntwdblib.dll
09-Dec-2003 16:46 2.0.1493.5011 855,312 Preinst.exe
09-Dec-2003 16:46 264,704 Sms2003ac-kb831198-x86.msp
09-Dec-2003 16:46 2.50.2726.101 170,496 Srcupdatemgr.dll