Mailbox and other printer-specific settings are saved with an Excel file (831180)

RESOLUTION

Part 1: Download and Install the Fix

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Office 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Size       File name     
   ---------------------------------------------------------------------
   06-Nov-2003  00:14  4,425,052  Excelff.msp (Administrative/Full-File)
   05-Nov-2003  23:45  1,784,668  Excelop.msp (Optimized/Client)

After the hotfix is installed, the global version of this hotfix has the file attributes (or later) that are listed in the following table.

   Date         Time   Version     Size       File name
   ----------------------------------------------------
   04-Nov-2003  21:42  9.0.0.8229  7,163,949  Excel.exe        

Important Information Before You Install the Hotfix

To resolve this problem, download and install the Microsoft Office 2001 Service Release 1 file. To do so, visit the following Microsoft Web site: This hotfix is a post-Office 2000 Service Pack 3 (SP-3) hotfix. To install the hotfix, you must have Office 2000 SP-3 installed. For more information about Office 2000 SP-3, click the following article number to see the article in the Microsoft Knowledge Base: Additionally, you may have to install Windows Installer 2.0 to install this hotfix. For more information about the Windows Installer requirement for post-Office 2000 SP-3 hotfixes, click the following article number to see the article in the Microsoft Knowledge Base:

Part 2: Activate the Update

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
To this hotfix, follow these steps:

1. Quit Excel.
2. Click Start, click Run, type regedit, and then click OK.
3. Locate and then click to select the following registry key:

   HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Excel\Options

4. After you select the key that is specified in step 3, point to New on the Edit menu, and then click DWORD.
5. Type QFE_Sitka, and then press ENTER.
6. Right-click QFE_Sitka, and then click Modify.
7. In the Value data box, type 1, and then click OK.
8. On the File menu, click Exit to quit Registry Editor.

Note When you set the value of the QFE_Sitka registry key to 1, the printer settings are not saved in the file.