Scheduled Tasks That Use NTAUTHORITY\SYSTEM Do Not Run Correctly (831003)

SYMPTOMS

When you use a non-English version of Microsoft Windows XP, if you use Schtasks.exe to schedule a task, and then use incorrect syntax in the command to schedule a second task, neither task runs, and text that contains the incorrect element appears in the Run As box. This problem only affects tasks that run under a SYSTEM account.

For example, the following syntax in a German version of Windows XP is incorrect:

schtasks /create /RU "NT-AUTORITÄT\SYSTEM" /SC BEIMSTART /TN TEST2 /TR cmd.exe

Where SYSTEM is the non-English text for the username.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

32-bit Windows XP

   Date         Time   Version        Size     File name
   --------------------------------------------------------
   19-Nov-2003  21:43  5.1.2600.1321  283,648  Mstask.dll       
   19-Nov-2003  21:26  5.1.2600.1321   10,752  Mstinit.exe      
   19-Nov-2003  21:43  5.1.2600.1321  172,544  Schedsvc.dll

64-bit Windows XP

   Date         Time   Version        Size     File name
   ---------------------------------------------------------------
   19-Nov-2003  12:42  5.1.2600.1321  659,456  Mstask.dll    IA-64
   19-Nov-2003  12:27  5.1.2600.1321   25,600  Mstinit.exe   IA-64
   19-Nov-2003  12:42  5.1.2600.1321  576,000  Schedsvc.dll  IA-64
   19-Nov-2003  12:43  5.1.2600.1321  283,648  Wmstask.dll   x86
   19-Nov-2003  12:26  5.1.2600.1321   10,752  Wmstinit.exe  x86
   19-Nov-2003  12:43  5.1.2600.1321  172,544  Wschedsvc.dll x86