PRB: PrintDlg() Returns PDERR_NODEVICES w/ HP DeskJet (83998)
The information in this article applies to:
- Microsoft Windows Software Development Kit (SDK) 3.1
This article was previously published under Q83998
3.10
WINDOWS
kbprg kbprb
SYMPTOMS
In an application that uses the Print dialog box provided by the common
dialog boxes Dynamic-Link Library (DLL), when the user selects HP DeskJet
Printers in the Specific Printer combo box, the value PDERR_NODEVICES
(0x1007) is returned to the application.
CAUSE
The Hewlett-Packard (HP) DeskJet 500C printer driver was installed
incorrectly. The HP DeskJet driver provided with Windows 3.1 does
not support the HP DeskJet 500C.
RESOLUTION
Reinstall the HP DeskJet 500C printer driver through the Control
Panel. When the Install Driver dialog box prompts for a vendor-
supplied printer driver disk, insert the driver disk provided with
the printer. For additional information on this procedure, query on
the following words in the Microsoft Knowledge Base:
install and deskjet and 500c
STATUS
This behavior is by design.
MORE INFORMATIONPrintDlg() displays the Print dialog box. After the user selects a printer and dismisses the dialog box, PrintDlg() sets the fields of a PRINTDLG data structure to reflect the selections.
In the case described above, the hDevMode field points to a DEVMODE data structure in which the dmDeviceName field is set to "HP DeskJet." However, the printer name is listed in the [devices] section of the WIN.ini file as "HP DeskJet Printers." Because the two entries do not match, PrintDlg returns the PDERR_NODEVICES error to the application.
| Modification Type: | Minor | Last Reviewed: | 2/11/2005 |
|---|
| Keywords: | kb16bitonly kbprb KB83998 |
|---|
|