TrueType Problem with Blazer Star II Laser Printer (83955)


The information in this article applies to:

  • Microsoft Windows 3.1
  • Microsoft Windows 3.11
This article was previously published under Q83955

SYMPTOMS

If you print a file with TrueType fonts from Microsoft Windows 3.1 to a Sanyo Blazer Star II laser printer, the printout may be missing characters.

RESOLUTION

To correct this problem, you must upgrade the printer's ROM chips to version 1.3. To obtain this upgrade, contact Sanyo and ask for the Blazer parts department.

To determine what ROM version you have, do a self test on the printer. The test page lists the version.

You may be able to work around this problem by opening Control Panel, Printers; turning off Print Manager, clicking on Connect and choosing "Lpt1.dos or Lpt1.os2" as the output port; and, finally, deactivating Fast Print Direct to Port. This, effectively, limits Windows printing to only 9 pins, bypassing the ROM problem.
Modification Type:MajorLast Reviewed:10/10/2003
Keywords:KB83955
©2003 Microsoft Corporation. All rights reserved.