Mac Fax: Fax Transmissions Are Scaled (83539)


The information in this article applies to:

  • Microsoft Mail for AppleTalk Networks 2.x
  • Microsoft Mail for AppleTalk Networks 3.0
This article was previously published under Q83539

SYMPTOMS

A fax sent using version 1.1.2 or 3.0 of the Microsoft Mail for AppleTalk Networks Gateway to Fax may be received at a different scale than what it was sent.

CAUSE

This problem may be caused by the Resolution setting for the user's gateway account in the Gateway Account screen.

If the Resolution setting is set for Best Res, the document may be scaled slightly to improve the look of 72 dpi bitmapped graphics when they are translated to 200 dpi.

RESOLUTION

To correct this problem, change the Resolution setting to Exact Size. Scaling will not occur when Exact Size is selected. You must be signed into Mail as the Network Manager to make this change.
Modification Type:MajorLast Reviewed:11/9/1999
Keywords:KB83539
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