Using Dell Notebooks with External Monitors (83507)


The information in this article applies to:

  • Microsoft Windows 3.1
  • Microsoft Windows 3.11
This article was previously published under Q83507

SYMPTOMS

When you are using the Microsoft Windows version 3.1 or 3.11 VGA video driver on a Dell notebook, Windows may switch unexpectedly between the LCD screen and the external monitor when you are running MS-DOS-based applications in 386 enhanced mode.

WORKAROUND

To work around this problem, follow these steps:
  1. Quit Windows and change to the Windows directory.
  2. Type the following command at the MS-DOS command prompt and then press ENTER:

    setup

  3. In the Display field, select the VGA (Version 3.0) display driver.
Note that this change may cause some features (such as the mouse pointer in MS-DOS windows) not to function correctly.

MORE INFORMATION

This problem may occur when the you press a keyboard hot key to switch between the LCD screen and external monitor when Windows is running. The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Modification Type:MajorLast Reviewed:10/13/2003
Keywords:KB83507
©2003 Microsoft Corporation. All rights reserved.