An access violation occurs when you click an HTML file in Windows Explorer (829742)
The information in this article applies to:
- Microsoft Internet Explorer 5.5 for Windows Millennium Edition SP 2
- Microsoft Internet Explorer 5.5 for Windows Millennium Edition SP 1
- Microsoft Internet Explorer 5.5 for Windows 2000 SP 2
- Microsoft Internet Explorer 5.5 for Windows 2000 SP 1
- Microsoft Internet Explorer 5.5 for Windows 98 Second Edition SP 2
- Microsoft Internet Explorer 5.5 for Windows 98 Second Edition SP 1
- Microsoft Internet Explorer 5.5 for Windows 98 SP 2
- Microsoft Internet Explorer 5.5 for Windows 98 SP 1
- Microsoft Internet Explorer 5.5 for Windows NT 4.0 SP 2
- Microsoft Internet Explorer 5.5 for Windows NT 4.0 SP 1
- Microsoft Internet Explorer 5.5 for Windows 95 SP 2
- Microsoft Internet Explorer 5.5 for Windows 95 SP 1
SYMPTOMS
When you click to select an HTML file in Microsoft Windows Explorer, you may receive the following error message:
Unhandled exception in IEXPLORE.EXE (MSHTML.DLL): 0xC0000005: Access Violation.
The error occurs although you do not open the file.
CAUSE
This problem may occur if the HTML file contains both HTML+TIME code and Direct Animation controls. The problem occurs when you select the file in Windows Explorer, and the WEBDAV protocol tries to generate a preview of the file in the left pane of Windows Explorer.
RESOLUTION
To resolve this problem, install the MS04-004 Cumulative Security Update for Internet Explorer (832894).
To obtain this security update, visit the following Microsoft Web site:
For additional information about this security update, click the following article number to view the article in the Microsoft Knowledge Base:
832894
MS04-004 cumulative security update for Internet Explorer
STATUS
Microsoft has confirmed that this is a problem in Microsoft Internet Explorer 5.5.
| Modification Type: | Major | Last Reviewed: | 6/16/2004 |
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| Keywords: | kbIE550PreSP3fix kbfix kbbug KB829742 kbAudEndUser |
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