"The specified Windows user accounts do not exist" error message when you use the Sample Data Configuration Wizard in Project Server 2003 (828911)


The information in this article applies to:

  • Microsoft Office Project Server 2003
  • Microsoft Project Web Access

SYMPTOMS

In Microsoft Office Project Server 2003, when you use the Microsoft Office Project Sample Data Configuration Wizard to install and to configure the sample database, and you click Use existing user accounts for these roles on the User Accounts page, specify the user account names that you want, and then click Install, you may receive the following error message:
The specified Windows user accounts do not exist. Enter existing valid accounts for each role.
You experience these symptoms although the user accounts actually exist.

CAUSE

This problem may occur if you use the DomainName\UserName format to specify the domain user names. Although the User Accounts page of the Sample Data and Configuration Wizard indicates that you can use the DomainName\UserName format when you specify existing user names, the user names are incorrectly processed by the wizard.

WORKAROUND

To work around this problem, specify the user names that you want after you install and configure the sample database. To do so, follow these steps:
  1. Log on as administrator to Microsoft Project Web Access.
  2. Click Admin.
  3. On the Administration overview page, click Manage users and groups.
  4. On the Users page, click the user who you want to modify, and then click Modify user.
  5. On the Modify User page, specify the Microsoft Windows user account name that you want to use for the user, and then click Save Changes.
  6. Repeat steps 4 and 5 for each user who you want to modify.
  7. Synchronize the appropriate Microsoft Windows SharePoint Services user accounts.
To work around this problem, in the Sample Data and Configuration Wizard, specify the user names in the username@domainname form. The wizard will accept them in this form.

Alternatively, to work around this problem, specify the user names that you want after you install and configure the sample database. To do so, follow these steps:
  1. Log on to Microsoft Project Web Access as an administrator.
  2. Click Admin.
  3. On the Administration overview page, click Manage users and groups.
  4. On the Users page, click the user who you want to modify, and then click Modify user.
  5. On the Modify User page, specify the Microsoft Windows user account name that you want to use for the user, and then click Save Changes.
  6. Repeat steps 4 and 5 for each user who you want to modify.
  7. Synchronize the appropriate Microsoft Windows SharePoint Services user accounts.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about how to install and configure Project Server 2003, see the Microsoft Office Project Server 2003 Installation Guide. To obtain the Microsoft Office Project Server 2003 Installation Guide, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyID=ca99b5e3-0478-4ac3-a230-c4f2d82096c1&DisplayLang=en

For more information about Microsoft Office Project 2003, visit the following Microsoft Web site:

http://www.microsoft.com/office/project/prodinfo/default.mspx

Modification Type:MinorLast Reviewed:1/12/2006
Keywords:kbsettings kbaccounts kbsetup kberrmsg kbpending kbBug KB828911 kbAudITPRO
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