You receive an error message when you try to start FrontPage 2003 (828908)
The information in this article applies to:
- Microsoft Office FrontPage 2003
For a Microsoft FrontPage 2002 and FrontPage 2000
version of this article, see
321486. Important This article contains information about modifying the registry.
Before you modify the registry, make sure to back it up and make sure that you
understand how to restore the registry if a problem occurs. For information
about how to back up, restore, and edit the registry, click the following
article number to view the article in the Microsoft Knowledge Base: 256986 Description of the Microsoft Windows Registry SYMPTOMS When you try to start Microsoft Office FrontPage 2003, you
may receive one or both of the following error messages:
Runtime error 440. Automation error -or FPECOM Runtime error 5. Invalid procedure call or argument.
CAUSE This behavior may occur if the following conditions are
true:
- The Microsoft bCentral Commerce Manager Add-in for
FrontPage 2003 is installed on your computer.
-and - The entry for the add-in in the Microsoft Windows registry
is damaged.
RESOLUTIONWarning If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using Registry
Editor incorrectly. Use Registry Editor at your own risk. To
resolve this issue, delete the bCentral Commerce Manager Add-in registry entry
and remove the add-in from your computer. To do this, follow these steps in the
order that they appear. Part 1: Delete the bCentral Commerce Manager Add-in Registry EntryNote Because there are several versions of Microsoft Windows, the
following steps may be different on your computer. If they are, see your
product documentation to complete these steps.
- Click Start, and then click
Run.
- In the Open box, type
regedit, and then click OK.
- Locate and then click the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Office\FrontPage\Addins\FPEcom.AddIn - On the Edit menu, click
Delete.
- When you are prompted to confirm the deletion, click
Yes.
- On the File menu, click
Exit to quit Registry Editor.
- Restart your computer, and then start FrontPage 2003.
- Do one of the following:
- If you do not receive the error message, the issue is
resolved. Continue to "Part 2: Remove the bCentral Commerce Manager Add-in"
later in this article.
- If you receive the error message, go to step 9 to
continue to troubleshoot this issue, and then continue to "Part 2: Remove the
bCentral Commerce Manager Add-in".
- Click Start, and then click
Run.
- In the Open box, type
regedit, and then click OK.
- Locate and then click the following registry key:
HKEY_CURRENT_USER\Software\VB and VBA Program Settings\fpecomm - On the Edit menu, click
Delete.
- When you are prompted to confirm the deletion, click
Yes.
- On the File menu, click
Exit to quit Registry Editor.
- Restart your computer.
Part 2: Remove the bCentral Commerce Manager Add-inNote Because there are several versions of Microsoft Windows, the
following steps may be different on your computer. If they are, see your
product documentation to complete these steps.
- Click Start, and then click
Control Panel.
- Click Add or Remove Programs.
- In the Currently installed programs list,
click bCentral Commerce Manager Add-In for Microsoft
FrontPage, and then click Change/Remove.
- When you are prompted to confirm the removal, click
Yes.
Modification Type: | Minor | Last Reviewed: | 9/27/2006 |
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Keywords: | kberrmsg kbprb KB828908 kbAudEndUser |
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