The DLLHOST process or W3WP process that represents a Microsoft Commerce Server 2002 Web site stops responding (828868)


The information in this article applies to:

  • Microsoft Commerce Server 2002 SP1

SYMPTOMS

The DLLHOST process or W3WP process that represents a Microsoft Commerce Server 2002 Web site stops responding. The Drwtsn32.log file reports an Mscsups.dll access violation. The following event log is generated:Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Description: Faulting application w3wp.exe, version 6.0.3790.0, faulting module mscsups.dll, version 4.5.3320.0

CAUSE

This behavior occurs if a ProfileService object does not have an associated cache object.

RESOLUTION

To resolve this behavior, only use the ProfileService.CreateProfile() method to create profile service objects.

STATUS

This behavior is by design.
Modification Type:MajorLast Reviewed:1/17/2005
Keywords:kbprb KB828868 kbAudDeveloper
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