X.500 addresses are not created for user accounts after you use the Migration Wizard to migrate users from Exchange Server 5.5 to Exchange 2000 Server (828763)


The information in this article applies to:

  • Microsoft Exchange 2000 Server
  • Microsoft Exchange 2000 Enterprise Server

SYMPTOMS

When you configure an inter-organization Active Directory Connector (ADC) and then use Migration Wizard in Microsoft Exchange 2000 Server to migrate users from Microsoft Exchange Server 5.5 to Exchange 2000 Server, you may find that X.500 addresses are not created for the users in Exchange 2000 Server. These symptoms occur even if you use either LDP or ADSI Edit to set the msExchInterOrgAddressType attribute on the connection agreement object in Active Directory to a value of "SMTP, X500" (without the quotation marks).

CAUSE

This problem occurs if the Migration Wizard in Exchange 2000 incorrectly processes the legacyExchangeDN attribute in the x.500 proxy address when the Migration Wizard converts a mail-enabled user to a mailbox-enabled user.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. Component: Migration Wizard

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version      Size       File name
   -------------------------------------------------------
   30-Sep-2003  03:05  6.0.6516.0     110,592  Gwhc.dll         
   30-Sep-2003  03:00  6.0.6516.0     163,840  Lscms.dll        
   30-Sep-2003  03:00  6.0.6516.0      73,728  Lslde.dll        
   30-Sep-2003  03:00  6.0.6516.0      28,672  Lsldew.dll       
   30-Sep-2003  03:01  6.0.6516.0     139,264  Lsmexhc.dll      
   30-Sep-2003  03:01  6.0.6516.0     237,568  Lsmexif.dll      
   30-Sep-2003  03:00  6.0.6516.0     118,784  Lsmmdodb.dll     
   30-Sep-2003  03:01  6.0.6516.0     200,704  Lsntshc.dll      
   30-Sep-2003  03:04  6.0.6516.0      49,152  Lsxfm.dll        
   30-Sep-2003  02:48  6.0.6516.0   2,551,808  Mlmig32.dll      
   30-Sep-2003  02:46  6.0.6516.0      69,632  Mlmignts.dll     
   30-Sep-2003  03:05  6.0.6516.0      40,960  Gw2mex.exe       
   30-Sep-2003  03:08  6.0.6516.0     868,352  Lsadmin.exe      
   30-Sep-2003  03:03  6.0.6516.0      20,480  Lsmexin.exe      
   30-Sep-2003  03:04  6.0.6516.0      40,960  Lsmexnts.exe     
   30-Sep-2003  03:04  6.0.6516.0      20,480  Lsmexout.exe     
   30-Sep-2003  03:04  6.0.6516.0      49,152  Lsntsmex.exe     
   30-Sep-2003  03:05  6.0.6516.0      32,768  Mex2gw.exe
Note Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to obtain the latest Exchange 2000 Server service pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

MORE INFORMATION

For more information about migrating mailboxes from Exchange Server 5.5 to Exchange 2000 Server, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?displaylang=en&familyid=2A4B05FB-BC5B-4383-9746-E79905491315

Modification Type:MinorLast Reviewed:2/2/2006
Keywords:kbHotfixServer kbQFE kbQFE kbfix kbExchange2000preSP4fix kbbug KB828763 kbAudITPRO
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