RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
15-Sep-2003 03:03 6.0.30915.0 225,280 Analyze.exe
15-Sep-2003 02:38 299,008 Ddconv.exe
15-Sep-2003 02:40 421,888 Ddupd.exe
15-Sep-2003 02:30 224,969 Delta_ss.exe
04-Jan-2002 19:48 7.0.9466.0 974,848 Mfc70.dll
15-Sep-2003 02:47 114,688 Mkss.exe
04-Jan-2002 18:37 7.0.9466.0 344,064 Msvcr70.dll
15-Sep-2003 02:30 231,143 Pvcs_ss.exe
27-Feb-1998 05:00 38,790 Readmess.htm
15-Sep-2003 02:33 397,312 Ss.exe
15-Sep-2003 03:04 6.0.30915.0 19,456 Ssadmin.exe
15-Sep-2003 02:36 6.0.30915.0 569,344 Ssapi.dll
15-Sep-2003 02:43 6.0.30915.0 532,480 Ssarc.exe
15-Sep-2003 03:04 6.0.30915.0 27,648 Ssexp.exe
15-Sep-2003 03:14 6.0.30915.0 1,220,608 Ssgui.dll
15-Sep-2003 03:14 6.0.30915.0 147,456 Ssint.exe
15-Sep-2003 02:48 155,648 Sslogin.exe
15-Sep-2003 02:46 6.0.30915.0 528,384 Ssrestor.exe
15-Sep-2003 03:11 6.0.30915.0 1,560,576 Ssscc.dll
15-Sep-2003 03:14 6.0.30915.0 499,712 Ssus.dll
15-Sep-2003 02:48 102,400 Testlock.exe
15-Sep-2003 02:49 147,456 Unlock.exe
15-Sep-2003 02:50 122,880 Updini.exe