SYMPTOMS
If you run Microsoft Windows Media Player 9 Series on the Norwegian language version of Microsoft Windows Millennium Edition, Windows Media Player may cause a Dr. Watson error when it tries to display the downloaded file percentage. The following error message is logged in the event log:
Error Signature
AppName: wmplayer.exe
AppVer: 9.00.2980
ModName: wmp.dll
ModVer: 9.00.2980
Offset: 001cee15
Exception Information
code: 0xc0000005
Flags: 0x0
Record: 0x0
Address 0x000000000784ee15
RESOLUTION
The following file is available for download from the Microsoft Download Center:
Download the WindowsMedia9-KB828604-x86-NOR.exe package now.Note This hotfix is only for the Norwegian language version of Windows Media Player 9 Series for Windows Millennium Edition.
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
The Norwegian version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
---------------------------------------------------------
11-Sep-2003 18:23 9.0.0.3073 2,949,120 Wmploc.dll