SYMPTOMS
After you install BizTalk Server 2002 Service Pack 1 (SP1), BizTalk Messaging Service does not start and you receive error messages similar to the following in the
application log:
Event Type: Error
Event Source: BizTalk Server
Event Category: Document Processing
Event ID: 324
Date: 9/3/2003
Time: 7:38:50 PM
User: N/A
Computer: BIZTALKSERVER
Description:
An error occurred in BizTalk Server.
Details:
------------------------------
[0x12e7] The database version is incompatible with the installed version of the server. Try running setup again.
[0x150a] The configuration cache data from the database could not be loaded.
[0x1509] The administration cache cannot be created.
[0x0111] The Queue Scheduler for the service could not be created.
For more information, see Help and Support Center at http://support.microsoft.com
-and-
Event Type: Error
Event Source: BizTalk Server
Event Category: Document Processing
Event ID: 324
Date: 9/3/2003
Time: 7:34:08 PM
User: N/A
Computer: BIZTALKSERVER
Description:
An error occurred in BizTalk Server.
Details:
------------------------------
[0x0111] The Queue Scheduler for the service could not be created.
[0x0114] The service failed to start. Verify that this server is enlisted in a BizTalk Server group.
For more information, see Help and Support Center at http://support.microsoft.com.When these errors occur, you may receive error messages similar to the following in the BizTalk Server 2002
SP1 installation log:
Apply patch: Server="BizTalkServer",
Database="InterchangeSQ", Script="C:\Documents and Settings\All
Users\Application Data\Microsoft\E-Business Servers
Updates\BTS2002\SP1\SQ_SP1_Patch.sql".
[08/14/03 18:05:20] dataSource.Open
HRESULT=0
[08/14/03 18:05:20] session.Open HRESULT=0
[08/14/03
18:05:21] file.Open HRESULT=0
[08/14/03 18:05:21] Processing... HRESULT=0
[08/14/03 18:05:21] ExecuteCommand HRESULT=0x80040e14
[08/14/03
18:05:21] file.Close HRESULT=0
[08/14/03 18:05:21] session.Close HRESULT=0
[08/14/03 18:05:21] dataSource.Close HRESULT=0
[08/14/03 18:05:21]
Failed to apply patch. HRESULT=0x80040e14
CAUSE
This problem occurs because the BizTalk Server 2002 SP1
database update scripts experience a problem when they try to apply a constraint to the
database tables:
ALTER TABLE [dbo].[cs_SuspendedQ] WITH NOCHECK ADD
CONSTRAINT [DF_cs_SuspendedQ_Priority] DEFAULT (5) FOR [tnPriority]
This problem occurs if you upgrade from BizTalk Server 2000 to
BizTalk Server 2002 before you install BizTalk Server 2002 SP1.
RESOLUTION
A
supported fix is now available from Microsoft, but it is only intended to
correct the problem that this article describes. Apply it only to systems that
are experiencing this specific problem.
To resolve this problem,
contact Microsoft Product Support Services to obtain the fix. For a complete
list of Microsoft Product Support Services phone numbers and information about
support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name
----------------------------------------------------------------------
01-Oct-2002 17:43 518 Bts_core_suspendedqpriorityconstraintfix.sql
Note Because of file dependencies, the most recent hotfix or feature
that contains these files may also contain additional files.
To resolve this problem, follow these steps:
- Remove BizTalk Server 2002 SP1.
- Apply the SQL update script
Bts_core_suspendedqpriorityconstraintfix.sql.
- Reinstall BizTalk Server 2002 SP1.