"Error 1308: Source File Not Found" Error Message When You Try to Perform an Administrative Installation of Windows System Resource Manager (828329)

SYMPTOMS

When you try to perform an administrative installation of Microsoft Windows System Resource Manager (WSRM) by using the Microsoft Windows Installer package for WSRM, you are not successful. When you try to create the administrative installation package for WSRM on a network installation point by using the msiexec /a Path:\wsrm.msi command, you receive the following error message:

Error 1308: Source file not found:
Path:\bin\MSVCP60D.DLL. Verify that the file exists and that you can access it.

RESOLUTION

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart Requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix Replacement Information

This hotfix does not replace any other hotfixes.

File Information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date         Time     Size       File name    Platform
--------------------------------------------------------
09-Sep-2003  21:23    122,368    Wsrm.msi     x86
09-Sep-2003  21:21    122,368    Wsrm.msi     IA-64

MORE INFORMATION

For more information about WSRM, visit the following Microsoft Web site:

http://www.microsoft.com/windowsserver2003/technologies/management/wsrm/default.mspx

For additional information about how software update packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New Naming Schema for Microsoft Windows Software Update Packages

For additional information about the standard terminology that Microsoft uses to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the Standard Terminology That Is Used to Describe Microsoft Software Updates