RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
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12-Sep-2003 14:45 5.0.2195.6738 42,256 Basesrv.dll
17-Jan-2003 09:06 5.0.2195.6656 236,304 Cmd.exe
12-Sep-2003 14:45 5.0.2195.6762 222,992 Gdi32.dll
12-Sep-2003 14:45 5.0.2195.6816 711,440 Kernel32.dll
12-Sep-2003 14:45 5.0.2195.6807 333,584 Msgina.dll
12-Sep-2003 14:45 5.0.2195.6701 90,232 Rdpwd.sys
04-Sep-2003 10:06 5.0.2195.6801 5,232,128 Sp3res.dll
12-Sep-2003 14:45 5.0.2195.6799 380,176 User32.dll
12-Sep-2003 14:45 5.0.2195.6794 385,808 Userenv.dll
08-Sep-2003 10:21 5.0.2195.6817 1,628,464 Win32k.sys
12-Sep-2003 11:45 5.0.2195.6818 182,032 Winlogon.exe
12-Sep-2003 14:45 5.0.2195.6775 243,984 Winsrv.dll