SYMPTOMS
After you install Microsoft Content Management Server (MCMS) 2002 Service Pack 1 (SP1), an error may occur when
you use the
PostingObject.Approvers(Boolean) method. This method is part of the
MCMS 2002 API. You may receive an error message that is similar to the following:
Server Error in '/ApplicationName' Application.
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Server error. Contact the site administrator. Description: An unhandled
exception occurred during the execution of the current web request. Please
review the stack trace for more information about the error and where it
originated in the code. Exception Details:
System.Runtime.InteropServices.COMException: Server error. Contact the site
administrator. Source Error: Line 57: pst =
Microsoft.ContentManagement.Publishing.CmsHttpContext.Current.Posting; Line 58:
Line 59: usrs = pst.Approvers(true); Line 60: Line 61: Response.Write("Hello
World: " + usrs.Count ); Source File: c:\inetpub\wwwroot\applicationname\username.aspx.cs
Line: 59 Stack Trace: [COMException (0x80041b58): Server error. Contact the
site administrator.]
Microsoft.ContentManagement.Interop.Publishing.IRcwPosting.get_Approvers
(Boolean doExpandUserGroups) +0
Microsoft.ContentManagement.Publishing.Posting.Approvers(Boolean
doExpandUserGroups) +47 [CmsServerException: Server error. Contact the site
administrator.]
Microsoft.ContentManagement.Publishing.Posting.Approvers(Boolean
doExpandUserGroups) +81 ApplicationName.username.Button1_Click(Object sender, EventArgs e)
in c:\inetpub\wwwroot\applicationname\username.aspx.cs:59
System.Web.UI.WebControls.Button.OnClick(EventArgs e) +108
System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String
eventArgument) +57 System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler
sourceControl, String eventArgument) +18
System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) +33
System.Web.UI.Page.ProcessRequestMain() +1277
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Version Information: Microsoft .NET Framework Version:1.1.4322.573; ASP.NET
Version:1.1.4322.573
RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Content Management Server 2002 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
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22-Aug-2003 00:54 1,056 Eula.rtf
10-Sep-2003 00:12 73,728 Microsoftcontentmanagementserver2002patch.msp
10-Sep-2003 00:15 8,192 Microsoftcontentmanagementserver2002unpatch.msp
18-Jul-2003 06:53 1.0.12.0 347,648 Setup.exe
10-Sep-2003 00:09 1,260 Setup.xml