Business Contact Manager (BCM) Setup may not be completed successfully in a Windows 2000 Terminal Services session in Outlook 2003 (828248)
The information in this article applies to:
- Microsoft Office Outlook 2003 with Business Contact Manager
SYMPTOMSWhen you try to install Microsoft Business Contact Manager
in a Microsoft Windows 2000 Terminal Services session, the Business Contact
Manager Setup may not be completed successfully.CAUSEThis behavior occurs because the Business Contact Manager
Setup requires Microsoft Data Engine (MSDE). The MSDE installation uses the
system temporary folder, and the system temporary folder uses the
%windir%\temp folder. You do not have access rights
(permissions) to the %windir%\temp folder in a
Windows 2000 Terminal Services environment.WORKAROUNDTo work around this behavior when you install Business
Contact Manager on a Windows 2000 Terminal Services computer, follow these
steps:
- Click Start, point to
Settings, and then click Control
Panel.
- Double-click System.
- On the Advanced tab, click
Environment Variables.
- In the User variables for username area of
the General tab, click the TEMP variable, and
then click Edit.
- In the Variable Value box, change the
folder location to a different location other than the Windows
folder. For example, change the Variable Value box to
C:\Temp.
- Click OK to close the Edit User
Variable dialog box.
- Click OK to close the Environment
Variables dialog box.
- Click OK to close the System
Properties dialog box.
- Reinstall Business Contact Manager in your Windows 2000
Terminal Services session.
| Modification Type: | Minor | Last Reviewed: | 7/27/2006 |
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| Keywords: | kbsetup kbpending kbprb KB828248 kbAudEndUser kbAudITPRO |
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