You may receive error messages when you install Outlook 2003 with Business Contact Manager (828240)
The information in this article applies to:
- Microsoft Office Outlook 2003 with Business Contact Manager
SYMPTOMSWhen you try to install Microsoft Office Outlook 2003 with
Business Contact Manager, you may receive the following error messages:
The system file c:\windows\system\sqlunirl.dll could not
be copied into the DLL cache. The specific error code is 0x01000002L [The
exception package is older than what is on the machine.] This file is necessary
to maintain system stability. - and - The
system file c:\windows\system\dbnetlib.dll could not be copied into the DLL
cache. The specific error code is 0x01000002L [The exception package is older
than what is on the machine.] This file is necessary to maintain system
stability. CAUSEThis problem occurs if one of the following conditions is
true:
- The File and Printer Sharing for Microsoft
Networks option in Microsoft Windows XP is not turned on or is not
installed.
-or- - You have installed Microsoft SQL Server 2000 Service Pack 3
(SP3) on a computer that is running Microsoft Windows XP Service Pack 1 (SP1).
RESOLUTIONUse the one of the following methods to resolve this
problem. Method 1: Turn On or Install the File and Print Sharing for Microsoft Networks Option: To install or turn on the File and Printer Sharing for
Microsoft Networks option in Windows XP, follow these steps:
- Click Start, click Control
Panel, and then double-click Network
Connections.
- Right-click the network connection that you want to
configure, and then click Properties.
- Click the General tab (for a local area
connection), or click the Networking tab (for all other
connections).
- Verify that the File and Printer Sharing for
Microsoft Networks option is in the list of components for the
connection.
Note If the File and Printer Sharing for Microsoft
Networks option is not in the list of components for the connection,
follow these steps:
- Click Install.
- Click to select the Service check box,
and then click Add.
- In the Manufacturers box, click
Microsoft.
- In the Network Services box, click
File and Printer Sharing for Microsoft Networks, and then
click OK.
- Click OK.
Method 2: Install Microsoft SQL Server 2000 Service Pack 3a (SP3a) For additional information about how to install SQL Server 2000
SP3a, click the following article number to view the article in the Microsoft
Knowledge Base: 815013
HOWTO: Upgrade an instance of Microsoft SQL Server 2000 Desktop Engine to SQL Server 2000 Service Pack 3
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section of this article.
Modification Type: | Minor | Last Reviewed: | 1/6/2006 |
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Keywords: | kberrmsg kbsetup kbpending kbBug KB828240 kbAudEndUser |
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