PPTX for Mac: PowerPoint Stops Responding When You Open a PowerPoint 2002 for Windows File (828014)


The information in this article applies to:

  • Microsoft PowerPoint X for Mac

SYMPTOMS

When you open a Microsoft PowerPoint 2002 for Windows presentation in PowerPoint X for Mac, PowerPoint X stops responding and abruptly quits.

CAUSE

This problem occurs if the PowerPoint 2002 presentation contains unresolved OLE links to external documents, such as a Microsoft Excel 2002 workbook. PowerPoint X does not support the use of OLE links to external documents, only hyperlinks.

RESOLUTION

This problem has been fixed in the Microsoft Exchange Update for Entourage X (Office v. X 10.1.4 Update). To obtain the Microsoft Office v. X 10.1.4 Update, visit the following Microsoft Web site:

http://www.microsoft.com/mac/downloads.aspx?pid=downloa&location=/mac/DOWNLOAD/OFFICEX/exchangeupdate.xml&secid=5&ssid=14&flgnosysreq=True

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:9/9/2003
Keywords:kbfix kbBug kbQFE KB828014 kbAudEndUser
©2003 Microsoft Corporation. All rights reserved.