"The feature that you are trying to use is not supported in your Web browser" error message when you try to view the Site Settings page of your portal site (827923)


The information in this article applies to:

  • Microsoft Office SharePoint Portal Server 2003

SYMPTOMS

When you click Site Settings to connect to the Site Settings page of your portal site in Microsoft Office SharePoint Portal Server 2003, you receive the following error message:
The feature that you are trying to use is not supported in your Web browser. You must install Microsoft Internet Explorer version 5.0 or higher before using this feature.

CAUSE

This behavior occurs if you use a Web browser other than Microsoft Internet Explorer, such as Netscape Navigator 7.1 or Mozilla 1.4. The Site Settings page contains certain dynamic HTML (DHTML) components that are only supported in Internet Explorer 5.0 or later. To view the Site Settings page of a portal site in SharePoint Portal Server 2003, you have to use Internet Explorer 5.0 or later.

WORKAROUND

To work around this behavior, use Internet Explorer 5.0 or later to connect to the Site Settings page of your portal site.

MORE INFORMATION

For more information about how to configure and administer SharePoint Portal Server, see the Microsoft Office SharePoint Portal Server 2003 Administration Guide. The Microsoft Office SharePoint Portal Server 2003 Administration Guide (Administrator's Help.chm) is located in the Docs folder in the root of the SharePoint Portal Server 2003 CD.

For more information about SharePoint Portal Server, visit the following Microsoft Web site:

http://www.microsoft.com/office/sharepoint/prodinfo/default.mspx

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MinorLast Reviewed:1/9/2006
Keywords:kbConfig kberrmsg kbnofix kbBug KB827923 kbAudITPRO
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