When you try to make an audio recording in OneNote 2003, you receive a "The audio device on your computer is not up to date" error message (827912)


The information in this article applies to:

  • Microsoft Office OneNote 2003
  • Microsoft Office OneNote 2003, Service Pack 1 (SP1)

SYMPTOMS

When you try to make an audio recording in Microsoft Office OneNote 2003, you may receive the following error message:
The audio device on your computer is not up to date. DirectX 8.1 or later and Windows Media Player 8 or later are required to record sound. Download the current versions, and then try again.
You may also receive the following error message:
OneNote cannot play this recording. It is possible that it was created using a Microsoft Windows Media codec version that is newer than your version of Windows Media Player. You can download the newest version of Windows Media Player from the Download Center on the Microsoft.com Web site.
This problem may occur even if you have installed Microsoft DirectX 9.0 and Microsoft Windows Media Player 8.

RESOLUTION

To resolve this problem, install the latest versions of DirectX and Windows Media Player.

DirectX

For the latest version of DirectX, visit the following Microsoft Web site:

http://www.microsoft.com/windows/directx/default.aspx

Windows Media Player

For the latest version of Windows Media Player, visit the following Microsoft Web site:

http://www.microsoft.com/windows/windowsmedia/default.aspx

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about audio recording, click Microsoft Office OneNote Help on the Help menu, type audio in the Search for box in the Assistance pane, and then click Start searching to view the topic.
Modification Type:MinorLast Reviewed:8/24/2004
Keywords:kbmm kberrmsg kbprb KB827912 kbAudEndUser
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