MSN group member cannot save changes to OneNote 2003 document (827911)



The information in this article applies to:

  • Microsoft Office OneNote 2003
  • Microsoft Office OneNote 2003, Service Pack 1 (SP1)

SYMPTOMS

If a member of your MSN group makes changes to your Microsoft Office OneNote 2003 document, you may experience the following symptoms:
  • If the member tries to save changes to your OneNote 2003 document, they receive an error message that indicates that they cannot save the changes to the document. However, if the member reopens the document their changes are retained (saved).
  • If you open your OneNote 2003 document that should contain changes from a different member, the changes are missing (not saved).

CAUSE

This problem may occur when members do not have sufficient permissions in the group.

RESOLUTION

To resolve this problem, change the member's role to at least Asst-manager. To do this, follow these steps.

Note You must be the manager of the group to complete these steps.
  1. Visit the home page of your group.
  2. Click Manager Tools.
  3. Click Manage the Member List.
  4. In the Current members list, change the Member Role of the current member to Asst-manager, and then click Save.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Modification Type:MajorLast Reviewed:7/30/2004
Keywords:kbpermissions kbsavefile kbprb KB827911 kbAudEndUser