RESOLUTION
Windows XP service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
Windows Server 2003 hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Windows Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
This hotfix does not have any prerequisites.
Restart Requirement
You must restart your computer to install this hotfix.
Hotfix Replacement Information
This hotfix does not replace other hotfixes.
File Information
The English version of this has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name Platform
------------------------------------------------------------------
26-Sep-2003 14:01 5.2.3790.89 49,152 Proquota.exe x86
26-Sep-2003 14:01 5.2.3790.89 274,432 Sysdm.cpl x86
26-Sep-2003 14:01 5.2.3790.89 754,176 Userenv.dll x86
25-Sep-2003 08:05 5.2.3790.89 115,712 Proquota.exe IA-64
26-Sep-2003 13:57 5.2.3790.89 477,696 Sysdm.cpl IA-64
29-Sep-2003 14:41 5.2.3790.89 1,541,632 Userenv.dll IA-64
26-Sep-2003 14:01 5.2.3790.89 49,152 Wproquota.exe IA-64
26-Sep-2003 14:01 5.2.3790.89 274,432 Wsysdm.cpl IA-64
26-Sep-2003 14:01 5.2.3790.89 754,176 Wuserenv.dll IA-64
Windows XP hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Windows XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
To install this hotfix, you must have Windows XP Service Pack 1.
Restart Requirement
You must restart your computer to install this hotfix.
Hotfix Replacement Information
This hotfix does not replace other hotfixes.
File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name Platform
---------------------------------------------------------------------
29-Aug-2003 15:33 5.1.2600.1266 45,568 Proquota.exe x86
03-Sep-2003 09:18 5.1.2600.1266 268,800 Sysdm.cpl x86
03-Sep-2003 09:18 5.1.2600.1266 672,256 Userenv.dll x86
29-Aug-2003 15:33 5.1.2600.1266 118,272 Proquota.exe IA-64
03-Oct-2003 19:14 5.1.2600.1301 497,664 Sysdm.cpl IA-64
03-Oct-2003 19:14 5.1.2600.1267 1,708,032 Userenv.dll IA-64
29-Aug-2003 15:33 5.1.2600.1266 45,568 Wproquota.exe IA-64
04-Oct-2003 00:01 5.1.2600.1301 268,800 Wsysdm.cpl IA-64
04-Oct-2003 00:01 5.1.2600.1267 672,768 Wuserenv.dll IA-64
Windows 2000 hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
To install this hotfix, you must have Windows 2000 Service Pack 3.
Restart Requirement
You must restart your computer to install this hotfix.
Hotfix Replacement Information
This hotfix does not replace other hotfixes.
File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
----------------------------------------------------------
23-Sep-2003 14:36 5.0.2195.6824 42,256 Basesrv.dll
20-Sep-2003 16:45 5.0.2195.6824 236,304 Cmd.exe
23-Sep-2003 14:36 5.0.2195.6824 222,992 Gdi32.dll
23-Sep-2003 14:36 5.0.2195.6824 711,440 Kernel32.dll
23-Sep-2003 14:36 5.0.2195.6824 333,584 Msgina.dll
23-Sep-2003 13:48 5.0.2195.6825 48,400 Proquota.exe
23-Sep-2003 14:36 5.0.2195.6824 90,232 Rdpwd.sys
23-Sep-2003 14:36 5.0.2195.6825 126,224 Sysdm.cpl
23-Sep-2003 14:36 5.0.2195.6824 380,176 User32.dll
23-Sep-2003 14:36 5.0.2195.6825 389,392 Userenv.dll
22-Sep-2003 12:07 5.0.2195.6824 1,628,752 Win32k.sys
20-Sep-2003 16:44 5.0.2195.6824 182,032 Winlogon.exe
23-Sep-2003 14:36 5.0.2195.6824 243,984 Winsrv.dll
23-Sep-2003 14:36 5.0.2195.6824 711,440 Kernel32.dll
22-Sep-2003 12:07 5.0.2195.6824 1,628,752 Win32k.sys
23-Sep-2003 14:36 5.0.2195.6824 243,984 Winsrv.dll